Shipping & Delivery

We ship only in India.

For domestic (India) buyers, orders are shipped through registered domestic courier companies only. Orders are shipped within 10 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company . Petsworld.in is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 10 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order). Petsworld.in is in no way responsible for any damage to the order while in transit to the buyer.

Shipping is Free across India for all products Over Rs 999.

Privacy & Security Policy

Petsworld.in will only disclose your Personal Information in accordance with this Privacy Policy. If you decline to submit personal information to us, then we will unfortunately not be in a position to provide the Services to you.

Any of your information which you provide when you use Petsworld.in in an unencrypted manner and/or to an open, public environment or forum including (without limitation) any blog, chat room, albums, community, classifieds or discussion board, is not confidential, does not constitute Personal Information, and is not subject to protection under Privacy & Security Policy.

Since such public environments are accessible by third parties, it is possible that third parties may collect and collate and use such information for their own purposes. You should accordingly be careful when deciding to share any of your Personal Information in such public environments.

Petsworld.in is not liable to you or any third party for any damages that you or any third party may suffer howsoever arising from your disclosure of Personal Information in any public environment. You accordingly disclose information in a public environment at your own risk.

Contacting Us

If there are any questions regarding this privacy & security policy you may contact us using the information below:
Pets World India
C-81 C, Sector-8
Noida 201301, India
Telephone No.: +91-8744012053
E-Mail ID: sales@petsworld.in

Returns & Replacement

In case you are not happy with the quality of the product or the product doesn't fit properly, you can return the product to us. We will replace the product or refund entire amount. Please note that the product should be unused and should be sent back along with original box and invoice to: Pets Word India, C-81 C, Sector-8 Noida India 201301 The refund process will be initiated once we have received the product(s). Typically refunds are processed in less than 10 working days but in case of payments by Cheque or DD, it may take a few extra days for the cheque to be delivered to your billing address, and for the funds to be credited to your account, once you deposit the cheque. In order to get a defective item replaced Contact Care via Contact Us Page or call on +91-8744012053, within 30 days from the date of delivery. The defective product or part will be recalled and a replacement will be shipped immediately.

Order Cancellation

If you cancel your order before your product has shipped, we will refund the entire amount. If the cancellation is after your product has shipped, you can do one of the following: If your product has shipped but has not yet been delivered, contact Customer Support and inform them of the same If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product.

Terms & Conditions

Welcome to petsworld.co.in. The following are the rules ("Terms") that govern use of the petsworld.in Web site ("Site"). By using, adding information, or visiting the Site, you expressly agree that you have read, understood and are bound by the terms and conditions set out herein and all applicable laws and regulations governing the Site, including but not limited to any additional or amended terms or condition as applicable from time to time, regardless of how you subscribed to or use the services. petsworld.in reserves the right to change these terms at any time, effective immediately upon posting on the site.

Authorized Site Visits

You agree that you are only authorized to visit, view, and retain a copy of pages of this Site for your own personal use, and that you shall not duplicate, download, publish, modify, scrape, or otherwise distribute the material on this Site for any commercial use, or for any purpose other than as described in these Terms.